Shipping policy

ZH2 Shipping Policy

At ZH2, we are committed to ensuring that your order is processed and delivered in a timely and reliable manner. Please read our shipping policy carefully.

Order Processing

  • Orders are processed within 1–2 business days, excluding weekends and public holidays.

  • A confirmation email will be sent once your order has been placed.

Shipping Locations

  • We are currently shipping all over Pakistan .

  • If your location is not available at checkout, please contact us at zh2eshop@gmail.com.

Shipping Rates and Delivery Times

  • Standard Shipping: Delivered within 7-10 business days. Cost: Free over PKR 2000.

  • Express Shipping: Delivered within 1–2 business days. Cost: Free. (Only in Karachi)

  • Delivery times are estimates and may vary based on location and courier services.

Order Tracking

  • Once your order has been shipped, a tracking number will be provided by email or SMS.

Delays and Exceptions

  • ZH2 is not responsible for delays caused by courier services, customs procedures, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address due to customer error are not eligible for refund or replacement.

Missing or Damaged Packages

  • If your order is delayed, missing, or arrives damaged, please contact us at zh2eshop@gmail.com within 7 days of delivery.

  • We will assist in resolving the issue with the courier or provide a replacement where applicable.

Contact

For questions or concerns regarding shipping, please contact us at zh2eshop@gmail.com.